Q: What does the website migration service entail? Will my web site be safe?
A: The web site migration service that our company is offering is free of charge (to a certain extent). We will transfer your web site(s) to our cutting–edge cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can lead to lost data and undesirable downtime. For this reason, we will accomplish all that for you at no cost!We have highly competent administrators whose primary task is to ensure that your web site performs precisely as it did on your previous web hosting platform. The administrators are experts in transferring custom–built web sites, as well as web sites that are based on well–known web applications like Joomla™ and WordPress.
Q: Website migration seems like a lot of work. Just how long will it take?
A: There are many factors to consider – the overall number of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. That being said, we do our best to perform all web site migrations within a 48–hour window. Less sizeable websites are migrated much faster – typically in less than 24 hours.
Q: What details will I be asked to give to your Website Migration Department?
A: Yup. We will need the name of the site that you want us to transfer. We will also require a way to access your current hosting account so that we can get the content pertaining to your site.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: What about downtime? Will my site be unavailable?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the transfer is complete, we will make sure that everything is working correctly and that the integrity of your content is not affected prior to telling you that the transfer is over. Then we will explain to you how to move the domain name to your web hosting account with us and how to change your DNS settings.
Q: Will my current web hosting provider need to provide any info/assistance?
A: No. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the website migration either.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to migrate your website.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.