1 hour ticket response
525 Hosting’s team of tech support engineers is devoted to giving quick answers to all your inquiries. We’ll review your technical support ticket the minute it is received and will respond with a solution to your problem within less than 60 minutes after the client support ticket submission. In fact, our average customer support ticket response time is 20 minutes.
A First–Rate Customer Service
Our client support engineers possess immense experience in the Linux website hosting realm and are capable enough to provide a swift answer to your problem. If, however, the situation at hand is not within the competency of a customer support engineer, the tech support ticket will be sent to a developer or admin for additional assistance.
An Easy–to–Navigate Help Section
To help you get a quick hint on how to use a given feature, we have integrated a really intuitive Help Center section in your Control Panel. You can browse through a big collection of web hosting account management articles and website administration articles, take a glimpse at our F.A.Q. archive or check out our step–by–step video tutorials.