Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent support on–time is our top priority, so that we backup each Linux website hosting plan with a one hour ticket resolution guarantee. The moment you share a ticket or send us a message, our user technical support staff will do their best to deliver the most acceptable solution to your problem and to provide you with information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is offered by a group of professional technicians who will be ready to answer your questions asap. You are able to make contact with the support crew by launching a support ticket from your Control Panel or by submitting us an email. On business days, you may also contact us on the phone or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes a wide–ranging knowledge base which is included in all areas. In each area, you’ll find a Help control key which will load for you a list of step–by–step online classes on how to work with a specific element or accomplish a particular action. In addition, we have created training films to make sure you get a better idea of the Control Panel’s interface.