Customer Support Channels
A 1–hour Response Guarantee
Giving excellent support on–time is our top priority, so that we backup each Linux website hosting plan with a one hour ticket resolution guarantee. The moment you share a ticket or send us a message, our user technical support staff will do their best to deliver the most acceptable solution to your problem and to provide you with information in a timely fashion.
A Top–quality Support Service
Our help and support service is offered by a group of professional technicians who will be ready to answer your questions asap. You are able to make contact with the support crew by launching a support ticket from your Control Panel or by submitting us an email. On business days, you may also contact us on the phone or use the live chatting service.
An Intuitive Help Section
The Control Panel includes a wide–ranging knowledge base which is included in all areas. In each area, you’ll find a Help control key which will load for you a list of step–by–step online classes on how to work with a specific element or accomplish a particular action. In addition, we have created training films to make sure you get a better idea of the Control Panel’s interface.